August 24, 2018
Technical Issue & System Hiatus (Fixed)
First of all, we would like to sincerely apologise for the massive delays in answering all queries both via email and chat. We also apologise for the very massive delays of the orders. We only have the time to mention it now because all of our computer units have been corrupted and we have been trying to get back on our feet retrieving all of the data and files we lost for almost two months. We are now processing all of the pending orders.
For those customers with pending orders, we sent out an email asking if you would like to push through with your order or get a refund instead due to the long wait. If you haven't received an email from us, you can always contact us anytime.
For those customers who have agreed to push through with their orders, thank you so much for trusting us and having the patience to wait for such a long time. Rest assured your orders will be despatched at the soonest time.
Our system is back up and running smooth now, so if you have any questions or comments, please email us away so we can help you out with your concerns and improve our service.
May 19, 2018
You may notice there's a bit of price change to some of our products. This is because we want to make sure you get the best quality of our items and at the same time we are using new and efficient shipping couriers to make sure your order gets delivered fast and on time at all cost.
May 10, 2018
Magic Period has been passed on to new owners. Despite the store's slow performance for the past few months, we are glad to finally make it alive again with new owners, new staff and partners. Rest assured that all pending orders will still be fulfilled one at a time. We will be updating everything including inventory, new stocks, new terms and store policies. So please do read em when you have the time.
For all pending orders, we apologize and rest assured we will do our best to still fulfil your order. Just email us anytime so we can work on it asap.
Thank you for your continued support.