Help Center

FAQ

Ordering & Payments

Ordering

What are my online payment options?

Why didn't I get any confirmation email?

I received an error message while trying to place an order. What should I do?

I want to cancel my order?

Shipping & Delivery

How much is shipping?

Can I change my order or shipping address?

When will I get my order?

Will my item get to me before ____?

What if I'm not home all the time? Can I set the date and time of delivery to make sure I receive it?

How can I track my order?

What about possible custom fees?

Returns & Exchanges

I want to return an item?

How about exchanges?

When will I get my refund?

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